With the rising number of scams in the digital world, the number of Tech Support Scam complaints reported to the Internet Crime Complaint Center (IC3), just between January 1, 2016 and April 30, 2016 reached 3,668.
A Tech Support Scam is when an attacker calls pretending to be a technical support person associated with a legitimate-sounding, but phony, third-party provider. These folks, called scammers, will try and convince you to give them remote access to your device using their social engineering skills. If the device is a phone or a tablet, the scammer will ask you to connect it to a desktop or a laptop. Once the scammer has remote control of your device, the scammer will claim to have found multiple viruses or scareware on the device and will tell you that it needs to be fixed immediately. The scammer will try and convince you to pay a fee with a personal check, debit/credit card or wire transfer the payment. Continue reading Tech Support Scams: A deceptive way to con people